Privacy Policy

Shree Swaminarayan Mandir Loyadham UK ("we", "us", "our") is committed to protecting your privacy. We do not use advertising, and we do not sell, rent or exchange your personal information with any other organisation. This policy explains what information we collect through this website, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018). Last updated: August 2026.

Who we are

Shree Swaminarayan Mandir Loyadham UK is a registered charity in England & Wales (Charity Reg number: 1185387), based at 15 Roxeth Hill, South Harrow, Middlesex, HA2 0JY, United Kingdom.

Information we collect

We only collect personal information that you choose to give us. This happens in one place on this website: our Contact & Visit form, where we ask for your:

• Full name
• Email address
• Phone number (optional)
• Reason for contacting us
• Your message

Providing this information is entirely voluntary — however, if you choose not to give us enough detail, we may not be able to respond to your enquiry properly. We do not use tracking cookies, and we do not sell, rent or trade your information to anyone.

How we use your information

Information you submit through our contact form is used only for the purpose you submitted it for — for example, answering a question, arranging a visit, or discussing satsang programs. It is not used for any other purpose and is not disclosed to anyone without your consent. It is made available only to mandir volunteers and staff authorised to handle enquiries, who keep it confidential. If you provide contact details, we may get in touch to follow up on your enquiry or ask for more information. We take reasonable steps to keep the information we hold accurate and up to date. We keep enquiry messages only for as long as needed to deal with them and for a reasonable period afterwards for our records, then delete them.

No advertising

This website does not carry advertising of any kind, and we do not give, sell or exchange visitor information with advertisers. Some pages link out to external websites and platforms (such as WhatsApp, YouTube, Instagram, Google Maps and the wider Loyadham network) which may have their own advertising and privacy practices — we encourage you to check the policies of any site you visit from a link on ours.

Third-party services we use

To run this website, we rely on a small number of trusted third-party services, each of which has its own privacy policy:

• Formspree — processes and delivers messages submitted through our contact form to us by email. We do not sell, rent or otherwise distribute the email address or other details you give us.
• Google Maps — an embedded map on our Contact page to help you find the mandir.
• Google Fonts — used to display the typefaces on this site.
• Elfsight — powers the photo gallery on our Gallery page.
• WhatsApp, YouTube and Instagram — links to our official community and channels on these platforms. Once you leave our site to visit them, their own privacy policies apply.

These services may load small amounts of data from your browser (such as your IP address) as a normal part of how the internet works, but we do not use this information ourselves for tracking or advertising.

Cookies

A cookie is a small piece of data that a website you visit can ask your browser to store on your device, so the site can recognise you or remember something on your next visit. This website does not set its own tracking, advertising or analytics cookies. We remember your language preference (English or Gujarati) using your browser's local storage so the site displays correctly on your next visit — this information stays on your device and is never sent to us or seen by anyone else. Embedded third-party content (such as Google Maps or our gallery widget) may set its own cookies in line with that provider's policy — see the links above.

Your rights

Under UK data protection law, you have the right to ask us what personal information we hold about you, to correct it, or to ask us to delete it. To make a request, please contact us using the details below.

Children's privacy

Our contact form is intended for use by adults (for example, parents/guardians enquiring about Bal Mandal or Kishor/Kishore classes on behalf of a child), not for children to submit directly.

Changes to this policy

We may update this policy from time to time as the website changes. The date at the top of this page shows when it was last revised.

Contact us

If you have any questions about this policy, or would like to access or amend the information we hold about you, please get in touch:

• Phone: +44 7866 049963
• Post: 15 Roxeth Hill, South Harrow, Middlesex, HA2 0JY, UK
• Or use our contact form